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FAQ

Attention: About %80 of broken-missing video reports we recieve are invalid so that we believe the problems are caused by you, your computer or something else. Please read below and find your solution. If you think it is something else please report us.
Q: There is no video at all!! What do I do?”
A: Video is definitely there but it may take some time to load because of high demands to the servers. Give it a few minutes and click “refresh” on your browser. However we also experienced that your browser may cause the problem if this is the case restart your browser completely and try again.
Q: I cannot watch video on my computer. What do I do?
A: Try to install the latest version of Adobe Flash Player. You can find it here.
Q: “Connection Problem” I am seeing…
A: If you click refresh on your browser problem will be solved %100. If it keeps doing it refresh the page until it is okay.
Q: Invalid Url or Video” What do I do?
A: Don’t panic. refresh your page 2-3 times and try. It usually works but if it is still same report it.
Q: “You have watch 72 minutes. You need to wait…” What do I do?
A: Megavideo only allow premium users to watch unlimited videos however it costs 10 euro per month. We recommend you to open 3 videos at the same time and wait for them to load completely. Then open 4. video and make sure you have used the 72 minutes. When you reach the limit system will start to count down while that you watch the videos. If you see the error at the end of the video don’t worry, if you see it in the middle you are unlucky :) Basically the system counts how much mb you downloaded. If you open 4 videos and you exceed the limit, videos may stop buffering in the middle but if you see the error(You have watched 72 minutes..)it doesn’t mean it has just started to count down. Just refresh the video and let it buffer it will show you how much longer you need to wait.